Since 1964, Sonitrol Security Systems Delaware has been the trusted name for providing home and business security systems in North America.
Delaware (302) 652-3060
Outside Delaware (877) 652-3060
Our Address 802 First State Blvd, Wilmington, DE 19804


    Since 1964, Sonitrol Security has been the trusted name for providing home and business security systems in North America, with a combination of human know-how and the latest technology. Our system is so sophisticated that we often catch criminals before they gain entry to our customers' facilities.
    Delaware (302) 652-3060
    Outside Delaware (877) 652-3060
    Our Address 802 First State Blvd, Wilmington, DE 19804
    NJ Address 60 West Mill St, Pedricktown, NJ 08067

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    Sonitrol Verified Electronic Security / Sonitrol News  / What Is the Relationship Between Alarm Systems and the Police?
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    What Is the Relationship Between Alarm Systems and the Police?

    An alarm system is an essential part of the security system. As the name implies, it detects intrusion or fire incidents and raises the alarm, notifying you and the authorities of impending danger. According to Temple University College, 10% to 25% of all the calls the police receive are about alarms that have gone off for one reason or another. When your security components are triggered, a reliable alarm monitoring company tips off the authorities.

    In this article, you’ll learn how alarms work and how the police respond to them. You’ll also find out if your alarm system has any ties to the police department near you. Finally, you’ll know why you should get the best, most reliable security system.

    How Do Police Responses Work?

    Not all alarms need police attention. In fact, many alarms are usually false and don’t require the authorities’ response. For that reason, many police departments reserve the right to withdraw alarm responses, especially if they receive many false callouts from a particular area. To streamline the entire process, they respond to alarms in three levels:

    • Level 1: Depending on the security company involved, a Level 1 response protocol is triggered when the alarm goes off. For example, if your system’s security company has special accreditation, the police are more likely to show up.
    • Level 2: For this category, the police only come if available.
    • Level 3: In this category, police respond to calls by a member of the public alerting them about an alarm system signal or a crime.

    Are Alarm Systems Connected Directly to the Police?

    The short answer is no. All alarm signals go through a receiving center run by a security systems company to avoid cases where the police use valuable resources to respond to what might be a false alarm. Once received, the company confirms the details and nature of the case before taking up the issues with the authorities. You’ll agree that it streamlines the process and makes police response more workable.

    Getting the Best Security Alarm System

    As you may have already gathered, the company that fits your alarms affects the police response to cases affecting your home. Therefore, you need a trusted company like Sonitrol Security of Delaware Valley. Such companies have been at the forefront of security technology and have pioneered industry innovations of great magnitude.

    Choose a security alarm system company with a proven track record and an excellent police response rate. You can sleep peacefully and rest assured your home is secured. Call us today to book an appointment.